Terms of Service

Effective Date: March 3, 2026  |  Last Updated: March 3, 2026

1. Definitions

Throughout these Terms, the following definitions apply:

• "SwiftSite.ai," "we," "us," or "our" refers to SwiftSite.ai, a professional web development service.
• "Client," "you," or "your" refers to any individual, business, or organization that engages our services.
• "Services" refers to website redesign, development, search engine optimization (SEO), answer engine optimization (AEO), and related digital services provided by SwiftSite.ai.
• "Deliverables" refers to the website, code, content, designs, and other materials produced under an engagement.
• "AI Tools" refers to artificial intelligence software and platforms used by SwiftSite.ai to assist in the development, optimization, or content creation process.
• "Project Agreement" refers to a separate scope-of-work document, proposal, or contract that details the specific terms of an individual engagement.

2. Services Overview

SwiftSite.ai provides professional web development services specializing in the redesign and rebuilding of existing websites. Our services are designed to modernize your online presence using the latest techniques in SEO and AEO. Core services include:

• Website Redesign & Development: We rebuild your existing website with modern architecture, improved performance, responsive design, and accessible code.
• Search Engine Optimization (SEO): We implement on-page and technical SEO best practices including structured data, metadata optimization, site speed improvements, and crawlability enhancements.
• Answer Engine Optimization (AEO): We optimize your content and site structure so that AI-powered search engines and answer engines can accurately discover, understand, and cite your business.
• AI-Assisted Development: We leverage AI tools to accelerate and enhance the development process. SwiftSite.ai is not a do-it-yourself website builder; all work is performed by our team with professional oversight.

The specific scope, timeline, and deliverables for each engagement will be defined in a separate Project Agreement between SwiftSite.ai and the Client.

3. Eligibility & Account Responsibilities

By engaging our services, you represent and warrant that:

• You are at least 18 years of age and have the legal capacity to enter into a binding agreement.
• If acting on behalf of a business or organization, you have the authority to bind that entity to these Terms.
• All information you provide to us is accurate, current, and complete.
• You will promptly update us if any information material to the engagement changes.

4. Engagement & Project Process

4.1 Project Initiation

Each engagement begins with a consultation during which we assess your existing website, discuss your goals, and define the scope of work. A Project Agreement will be provided outlining deliverables, timeline, milestones, and fees.

4.2 Collaboration

Successful website projects require collaboration. You agree to provide timely access to existing website assets, hosting credentials, content, branding materials, and feedback at agreed-upon milestones. Delays caused by late or incomplete Client input may extend the project timeline without liability to SwiftSite.ai.

4.3 Approval & Launch

We will present completed work for your review and approval at defined milestones. Final approval of the Deliverables by the Client constitutes acceptance. Once a website is launched with your approval, any subsequent change requests will be treated as new work and scoped accordingly.

5. Payment Terms & Subscriptions

5.1 Fees

Fees for our services will be outlined in the applicable Project Agreement. Pricing may include one-time project fees, recurring subscription or retainer fees, or a combination of both. All fees are quoted in U.S. Dollars unless otherwise stated.

5.2 Payment Schedule

Unless otherwise specified in the Project Agreement:

• A non-refundable deposit is due upon execution of the Project Agreement to reserve your project slot and initiate work.
• Additional milestone payments, if applicable, are due upon completion and Client approval of the corresponding milestone.
• Final payment is due upon delivery and approval of the completed Deliverables, or upon launch of the website, whichever occurs first.

5.3 Recurring Subscriptions

If your engagement includes ongoing services (e.g., SEO/AEO monitoring, maintenance, hosting, or content updates), the following terms apply:

• Billing Cycle: Subscriptions are billed on the cycle specified in your Project Agreement (monthly, quarterly, or annually).
• Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled by you in writing at least 14 days before the renewal date.
• Price Changes: We will provide at least 30 days' written notice of any subscription price changes. Continued use of the service after the effective date of a price change constitutes acceptance.

5.4 Late Payments

Payments not received within 15 days of the due date may incur a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is lower) on the outstanding balance. We reserve the right to pause or suspend work on any project with overdue invoices.

5.5 Refunds

Deposits are non-refundable. Refunds for other payments will be considered on a case-by-case basis and at SwiftSite.ai's sole discretion. If we are unable to deliver the agreed-upon services due to our own failure, we will provide a pro-rata refund for any undelivered portion of work already paid for.

6. Intellectual Property & Ownership

6.1 Client Content

You retain all ownership rights to the content, branding, trademarks, logos, images, and other materials you provide to us ("Client Content"). You grant SwiftSite.ai a limited, non-exclusive license to use Client Content solely for the purpose of performing the agreed-upon services.

6.2 Deliverables

Upon full payment of all fees, ownership of the custom-developed Deliverables transfers to you, subject to the following:

• Third-Party Components: Deliverables may incorporate open-source software, third-party libraries, stock images, fonts, or other licensed materials. These components remain subject to their respective license terms, and ownership of such components does not transfer to you.
• SwiftSite.ai Tools & Frameworks: We retain ownership of any proprietary tools, templates, frameworks, code libraries, methodologies, and processes developed independently by SwiftSite.ai ("SwiftSite.ai IP"). You receive a non-exclusive, perpetual license to use SwiftSite.ai IP as incorporated in your Deliverables. You may not extract, resell, or sublicense SwiftSite.ai IP separately.

6.3 Portfolio Rights

Unless you request otherwise in writing, SwiftSite.ai may display the completed website in our portfolio and reference the engagement in marketing materials.

7. AI-Assisted Development & Content

7.1 How We Use AI

SwiftSite.ai employs AI tools as part of our professional workflow to assist with tasks such as code generation, content drafting, design suggestions, SEO analysis, and AEO optimization. AI is used as an aid under human supervision — all AI-generated output is reviewed, refined, and approved by our team before delivery.

7.2 Human Oversight

SwiftSite.ai is not an automated or self-service website builder. Every project is managed by our professional team. AI tools enhance our productivity and capabilities, but all strategic decisions, creative direction, quality assurance, and final approvals are performed by qualified human professionals.

7.3 AI Content Disclaimers

While we take reasonable steps to ensure the accuracy and quality of all Deliverables, you acknowledge and agree that:

• AI-generated content may occasionally contain errors, inaccuracies, or unintended outputs. Our review process is designed to catch and correct these, but no process is infallible.
• SwiftSite.ai does not guarantee that AI-assisted content is free from factual errors, biases, or omissions.
• You are responsible for reviewing all Deliverables — including text content, metadata, and structured data — and notifying us of any inaccuracies before final approval and launch.
• AI-generated code and content may inadvertently resemble existing works. SwiftSite.ai will make commercially reasonable efforts to ensure originality but does not warrant that AI-assisted output is entirely free from similarity to existing third-party works.

7.4 AI-Generated Content Ownership

The legal landscape regarding ownership of AI-generated content is evolving. SwiftSite.ai assigns to you whatever rights we hold in AI-assisted Deliverables to the fullest extent permitted by law. However, you acknowledge that the scope of intellectual property protection available for AI-generated content may be limited or uncertain under current law.

7.5 SEO & AEO Results

Search engine rankings and AI-engine citations depend on many factors outside our control, including search engine algorithm changes, competitor activity, and AI model updates. SwiftSite.ai does not guarantee specific rankings, traffic volumes, or citation placement in AI-generated search results. Our commitment is to apply current best practices and industry-standard techniques to optimize your visibility.

8. Client Obligations

You agree to:

• Provide accurate and complete information, content, and materials needed for the project.
• Ensure that all Client Content you provide does not infringe upon any third party's intellectual property, privacy, or other rights.
• Respond to requests for feedback, approvals, and information in a timely manner.
• Maintain appropriate backups of your existing website and data before we begin work.
• Comply with all applicable laws and regulations related to your website and online presence, including accessibility standards, privacy laws, and industry-specific regulations.
• Not use the Deliverables for any unlawful, fraudulent, or harmful purpose.

9. Warranties & Disclaimers

9.1 Our Warranties

SwiftSite.ai warrants that:

• Services will be performed in a professional and workmanlike manner consistent with industry standards.
• Deliverables will substantially conform to the specifications outlined in the applicable Project Agreement.
• We will use commercially reasonable efforts to deliver work free of material defects for a period of 30 days following launch ("Warranty Period"). During this period, we will correct qualifying defects at no additional charge.

9.2 Disclaimers

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 9.1, ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWIFTSITE.AI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WITHOUT LIMITING THE FOREGOING, SWIFTSITE.AI DOES NOT WARRANT THAT:

• The Deliverables will be error-free, uninterrupted, or secure.
• Any specific SEO ranking, AEO citation, traffic level, or business result will be achieved.
• AI-assisted output will be free from inaccuracies or unintended content.
• Third-party platforms, hosting providers, or search engines will continue to operate in their current manner.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

10.1 SWIFTSITE.AI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR ANY PROJECT AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SWIFTSITE.AI UNDER THE APPLICABLE PROJECT AGREEMENT DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.2 IN NO EVENT SHALL SWIFTSITE.AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF SWIFTSITE.AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.3 SWIFTSITE.AI SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM: (a) YOUR FAILURE TO REVIEW AND APPROVE DELIVERABLES; (b) CHANGES TO SEARCH ENGINE OR AI ALGORITHMS; (c) THIRD-PARTY SERVICE OUTAGES OR FAILURES; (d) CLIENT-INTRODUCED MODIFICATIONS TO THE DELIVERABLES; OR (e) FORCE MAJEURE EVENTS.

11. Indemnification

11.1 Client Indemnification. You agree to indemnify, defend, and hold harmless SwiftSite.ai and its officers, directors, employees, agents, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Client Content that infringes third-party rights; (b) your use of the Deliverables in violation of these Terms; (c) your violation of applicable laws or regulations; or (d) any misrepresentation by you.

11.2 SwiftSite.ai Indemnification. SwiftSite.ai agrees to indemnify, defend, and hold harmless the Client from and against any third-party claims alleging that the original work product created by SwiftSite.ai (excluding Client Content, third-party components, and AI-generated content) infringes a third party's intellectual property rights, provided that you promptly notify us, allow us to control the defense, and cooperate with us as reasonably requested.

12. Data Privacy & Security

12.1 Data We Collect

In the course of providing our services, we may collect and process the following categories of information:

• Client Business Information: Business name, contact details, billing information, branding materials, and project-related communications.
• Website Data: Existing website content, analytics data, hosting credentials (handled securely), and technical configurations.
• Usage Data: Information about how you interact with our project management tools, communication platforms, and invoicing systems.

12.2 How We Use Data

We use the data we collect solely for the purposes of:

• Performing the services described in your Project Agreement.
• Communicating with you about your project.
• Issuing invoices and processing payments.
• Improving our internal processes and service quality.
• Complying with legal obligations.

12.3 Data Shared with AI Tools

In the course of using AI tools to assist with development, certain project-related data (such as website content, design requirements, or SEO keywords) may be processed by third-party AI platforms. We take the following precautions:

• We do not share your personally identifiable information (PII), financial data, or sensitive business data with AI tools unless necessary and with your knowledge.
• We use AI platforms that have appropriate data processing agreements in place.
• We review the data practices of AI tool providers and select tools with reasonable privacy protections.
• If you have concerns about specific data being processed through AI tools, please notify us and we will make reasonable accommodations.

12.4 Data Security

We implement commercially reasonable technical and organizational measures to protect your data, including encrypted communications, secure credential management, access controls, and regular review of our security practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

12.5 Data Retention

We retain project files and communications for a period of 12 months following the completion of an engagement, after which they may be securely deleted unless a longer retention period is required by law or requested by you. Credentials shared with us are deleted promptly upon project completion or upon your request.

12.6 Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at the address provided in Section 17. We will respond to verified requests within the timeframes required by applicable law.

12.7 Privacy Policy

Our processing of personal data is further governed by our Privacy Policy, which is incorporated by reference into these Terms. In the event of a conflict between these Terms and the Privacy Policy with respect to data privacy matters, the Privacy Policy shall control.

13. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with the engagement ("Confidential Information"), including but not limited to business strategies, technical specifications, pricing, and proprietary methodologies. Confidential Information shall not be disclosed to third parties without the disclosing party's prior written consent, except:

• To employees, contractors, or advisors with a need to know, who are bound by confidentiality obligations at least as protective as these Terms.
• As required by law, regulation, or court order (with prompt notice to the disclosing party where permitted).
• Information that becomes publicly available through no fault of the receiving party.

Confidentiality obligations survive for a period of 2 years following the termination of the engagement.

14. Termination

14.1 Termination by Client

You may terminate an engagement at any time by providing written notice. Upon termination by you:

• You are responsible for payment for all work completed through the date of termination.
• Deposits and milestone payments for completed work are non-refundable.
• Upon payment of all outstanding fees, we will deliver any completed or in-progress Deliverables in their current state.

14.2 Termination by SwiftSite.ai

We may terminate an engagement if:

• You fail to make payment within 30 days of the due date after written notice.
• You materially breach these Terms or the Project Agreement and fail to cure within 15 days of written notice.
• Continuing the engagement would require us to violate applicable laws or professional standards.

14.3 Subscription Cancellation

To cancel a recurring subscription, you must provide written notice at least 14 days before the next billing date. Cancellations take effect at the end of the current billing cycle. No refunds are provided for partial billing periods.

14.4 Effect of Termination

The following provisions survive termination: Sections 6 (Intellectual Property), 7.3–7.4 (AI Disclaimers & Ownership), 9 (Warranties & Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 12 (Data Privacy), 13 (Confidentiality), and 15 (Dispute Resolution).

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal dispute resolution, both parties agree to attempt to resolve any dispute informally by sending written notice describing the dispute and proposed resolution. The parties will negotiate in good faith for a period of 30 days.

15.2 Mediation

If informal negotiation does not resolve the dispute within 30 days, either party may initiate non-binding mediation. The mediation shall be conducted by a mutually agreed-upon mediator. The costs of mediation shall be shared equally.

15.3 Binding Arbitration

If mediation is unsuccessful, disputes shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall take place in the state where SwiftSite.ai maintains its principal place of business, or remotely by mutual agreement. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.4 Exceptions

Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or to prevent irreparable harm, without first engaging in the dispute resolution procedures above.

15.5 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which SwiftSite.ai is incorporated, without regard to conflict of law principles.

15.6 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. NEITHER PARTY SHALL HAVE THE RIGHT TO BRING ANY CLAIM AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

16. General Provisions

16.1 Entire Agreement. These Terms, together with the applicable Project Agreement and Privacy Policy, constitute the entire agreement between you and SwiftSite.ai regarding the subject matter hereof, and supersede all prior negotiations, representations, and agreements.

16.2 Amendments. We may update these Terms from time to time. Material changes will be communicated to active Clients via email or through our website. Continued engagement with SwiftSite.ai after the effective date of any changes constitutes acceptance of the updated Terms.

16.3 Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

16.4 Waiver. Failure by either party to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

16.5 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. SwiftSite.ai may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

16.6 Force Majeure. Neither party shall be liable for delays or failures in performance resulting from events beyond its reasonable control, including natural disasters, pandemics, government actions, cyberattacks, or disruptions to third-party services (including AI platforms, hosting providers, and search engines).

16.7 Independent Contractor. SwiftSite.ai is an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between the parties.

16.8 Notices. All notices under these Terms shall be in writing and delivered via email to the addresses associated with the engagement. Notices to SwiftSite.ai shall be sent to the contact address listed in Section 17.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

SwiftSite.ai
Website: https://swiftsite.ai

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© 2026 SwiftSite.ai. All rights reserved. These Terms of Service were last updated on March 3, 2026.